Important

AAunty provides package receiving, consolidation, repacking, and forwarding services.

Please read our terms carefully before using AAunty Shopping Concierge Service.

By placing an order with AAunty, you agree to these Terms & Conditions.

AAunty Shopping Concierge is available for selected products only. Product availability, pricing, taxes, shipping charges and payment terms may vary.

Shipping Charges

International shipping charges are separate and based on actual courier rates.

Shipping & Delivery: We ship worldwide. Delivery timelines are estimates and may vary due to customs, courier, or other unforeseen delays.

Pricing & Payments: All payments must be made in advance. Pricing includes product cost, service fee, and estimated shipping. Additional charges may apply.

Customs & Duties

Any customs duties, taxes, or import charges imposed by destination countries are the customer's responsibility.

Shopping Concierge

Service Scope: AAunty Shopping Concierge helps you purchase products from India and delivers them to your international address.

Product Availability: Product availability, price, and offers are subject to change without prior notice. We are not responsible for unavailability after payment.

Returns & Refunds: We do not accept returns or issue refunds unless the product is damaged or incorrect due to our error. Please review our Return Policy for details.

Limitation of Liability: AAunty is not liable for delays, damages, or losses caused by couriers, customs, third parties, or force majeure events.

Governing Law: These terms are governed by applicable laws. Any disputes will be subject to the jurisdiction of appropriate courts.

Prohibited Items

We do not accept the following items:

Illegal items

Weapons

Explosives

Restricted chemicals

Counterfeit products

Any item prohibited by courier partners or customs authorities

Customer Responsibility

Customers are responsible for purchasing products and ensuring they comply with destination country regulations.

Privacy: We respect your privacy. Your personal information is used only to provide our services and will not be shared with third parties.